Company History

Quality Systems, Inc. (QSI) was founded by George A. Henderson in May 1990 after searching unsuccessfully for a quality product to resurface the area around his residence swimming pool.

This search confirmed a long-standing belief by Henderson that a huge untapped market for resurfacing worn and deteriorated residential and high-traffic commercial concrete surface areas existed. Especially intriguing to Henderson was the fact that as large as this seemingly huge market was, it continued to become even larger after each winter freeze-thaw took its toll. Also significant to Henderson was the fact that the few existing products used to resurface new building structures, such as stucco, plaster and many other widely-used synthetic stucco products, contained little, if any, Portland cement content and were merely low-strength and unsealed cosmetic coatings. This offered an even greater incentive for Henderson to create a premium, high-strength resurfacing product for all types of surfaces, both new and old.

Against this background, Henderson began working with several chemists for almost two years to develop the PermaCrete product line. As a result, PermaCrete, with its unique design as a non-porous, acrylic polymer cement compound of over 6,000 PSI compressive strength, was created which provides a new architectural, load-bearing surface that combines unusual strength, flexibility, and lasting beauty, even withstanding ballistic penetration tests!

Henderson required thorough product development phases to be implemented as QSI installed thousands of square feet of the new PermaCrete product in several states for many commercial and residential customers before initiating QSI's Independent PermaCrete Dealer Program. Today, with over 1,000 successful PermaCrete Dealers worldwide, QSI continues to install many new Dealers each week from an expanding backlog of companies that have inquired about joining the PermaCrete Dealer Program. PermaCrete's Future Plans In actively responding to the dynamic business opportunities created by the surface industry's continued growth, as well as by constantly expanding its overall product line, Quality Systems, Inc. (QSI) has taken major steps to significantly increase its operations to better serve a growing PermaCrete Dealer base worldwide.

The 50,000 square foot main facility houses an exclusive chemical-testing laboratory, state-of-the-art mixing and production facilities, and enhanced, computerized order processing and shipping capabilities.

This facility also features a Product Demonstration Center with ample interior and exterior, custom-equipped Dealer installation stations especially designed to facilitate individual, hands-on applications of a wide variety of exclusive vertical/horizontal PermaCrete products.

An upcoming feature will be a live Internet feed originating from the Product Demonstration Center, utilizing a streaming video technique, to allow existing PermaCrete Dealers worldwide access to live, hands-on demonstration sessions, or to leisurely browse an exclusive PermaCrete library of practical "How To" taped installation segments detailing every phase of application procedures for all of QSI's extensive PermaCrete product line.

Other exciting new programs are in progress and will be announced in the near future. All are designed to augment the PermaCrete product line and facilitate the delivery of new, hi-tech products to the PermaCrete Dealer network for the benefit of end-users worldwide!